Refund policy
Thank you for shopping with us. If you are not completely satisfied with your purchase, we are here to help.
Return Eligibility
Customers can request a return within 5 days from the date of delivery. If 5 days have passed since the delivery date, unfortunately we cannot offer you a return or refund.
To be eligible for a return:
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The item must be unused and in the same condition that you received it.
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The item must be in the original packaging.
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You must provide a receipt or proof of purchase.
Non-Returnable Items
Certain types of items may not be eligible for return, such as:
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Items damaged due to misuse
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Products returned without original packaging
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Products returned after the 5-day return period
Return Process
To initiate a return, please contact us through our website or customer support with your order number and reason for return. Once your request is approved, we will provide instructions on how to send the product back.
Refunds
Once we receive and inspect your returned item, we will notify you about the status of your refund. If your return is approved, the refund will be processed and credited to your original method of payment within 5–10 business days.
Shipping Costs
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Customers may be responsible for return shipping costs unless the product was defective or incorrect.
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Shipping costs are non-refundable.
Damaged or Wrong Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the product. We will arrange a replacement or refund.
Contact Us
If you have any questions about our Refund & Return Policy, please contact us through our website’s support page.